Notice #53499
Identified

Digital Ocean is currently suffering from major API outages

Began:

You may have trouble building servers. See here for more details:

https://status.digitalocean.com/incidents/q5nr333lpzhs

  • GridPane Website

    This is our GridPane.com company website

  • GridPane Dashboard

    This is the application located at my.gridpane.com

  • GridPane Stack

    This would be issues with the software at the server layer.

  • GridPane Zendesk

    Our chat and ticket system

  • GridPane Roadmap

    This is our roadmap and changelog system

  • Digital Ocean

    Infrastructure Provider

    • API

      GridPane uses the API to spin up servers

    • NYC1
    • NYC3
    • SGP1
    • LON1
    • AMS3
    • FRA1
    • TOR1
    • SFO1
    • SFO2
    • BLR1
  • Vultr

    Infrastructure Provider

    • API

      GridPane uses the API to spin up servers

    • Atlanta
    • Chicago
    • Dallas
    • Los Angeles
    • Miami
    • New Jersey
    • Seattle
    • Silicon Valley
    • Singapore
    • Amsterdam
    • Tokyo
    • London
    • Paris
    • Frankfurt
    • Toronto
    • Sydney
  • Linode

    Infrastructure Provider

    • API

      GridPane uses the API to spin up servers

    • US-East (Newark)
    • US-Central (Dallas)
    • US-West (Fremont)
    • US-Southeast (Atlanta)
    • CA-Central (Toronto)
    • EU-West (London)
    • EU-Central (Frankfurt)
    • AP-South (Singapore)
    • AP-Northeast-2 (Tokyo 2)
    • AP-West (Mumbai)
    • AP-Southeast (Sydney)
  • GCP (Google Cloud Platform)

    Infrastructure Provider

  • AWS (Amazon Web Services)

    Infrastructure Provider

  • DNS Made Easy (DNSME)
  • CloudFlare
Previous Incidents

[Resolved] DNSMadeEasy JSON updates breaking ACME.sh automated SSL

Began: Ended: Duration:
  • DNS Made Easy (DNSME)

Changed to DNSME JSON has broken ACME.sh automated SSL on some attempts. ACME.sh has a fix that is waiting for next release cycle.

We will be patching the affected script - /root/.acme.sh/dnsapi/dns_ms.sh with a fix until they roll out their update.

Situation should resolve within the hour.

We've fixed the core issue, patch will be rolling out network wide.

Applied the patch fix from script directly.
https://github.com/acmesh-official/acme.sh/commit/da656caf1e230d676d42cd0c6e0efe4aeca7d62b

We've now resolved the incident. Thanks for your patience.

[Resolved] Servers are currently unable to build due to a GitLab issue

Began: Ended: Duration:
  • GridPane Dashboard

Our team has identified an issue with servers building. We will post an update as soon as additional information is available.

We've now resolved the incident. Thanks for your patience!

No further notices from the past 60 days.